Privacy Policy
Last updated: September 2026
Overview
Diamond Home Concierge ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at https://diamondhomeconcierge.com or request our cleaning, concierge, and home care services.
Information We Collect
We may collect information you provide directly, such as:
- Contact details — name, email address, phone number, and home or service address.
- Service details — preferred dates and times, access instructions, and notes about your home or request.
- Files you choose to upload, such as photos related to a request.
- Communications you send us and basic analytics about how you use our site.
How We Use Your Information
- To respond to requests, prepare quotes, and schedule services.
- To communicate with you about your service or account.
- To improve our services, website, and customer experience.
- To comply with legal obligations.
Sharing Your Information
We do not sell your personal information. We share information only with team members and service providers who need it to deliver your service, and where required by law.
Data Retention
We keep your information only as long as needed to provide services and respond to requests, or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information. To make a request, contact us at concierge@diamondhomeconcierge.com.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Contact Us
concierge@diamondhomeconcierge.com
This policy is a general template and should be reviewed by a legal professional before publication.