What vendor access includes
- Vendor access and let-in
- Waiting for service providers
- Appointment waiting at your home
- Receiving deliveries
- Confirming the visit is complete
- Securing the home afterward
- Status updates after each visit
- Coordination of repeat vendors on request
Diamond Home Concierge does not perform licensed contracting work. We provide access and a trusted presence so your vendors can do theirs.
No more service windows
Skip the four-hour window. We wait so you can keep your day.
Great while you travel
Repairs and deliveries can happen while you're away, with the home locked up afterward.
A familiar face
The same trusted team meets your vendors every time.
How it works
Share the details
Tell us who's coming, when, and how we'll access the home.
We meet them
We let the provider in, wait for the visit and stay present.
We close it out
We secure the home and send you a status update.
Frequently asked questions
What is vendor access?
Vendor access means we meet your contractor, technician or delivery provider at the home, let them in, and make sure the home is secured when they leave.
Can you wait for a service window?
Yes. We can wait at your home for service windows and appointments so you don't have to take time off.
Will I know when the work is done?
We send a status update once the visit wraps up, so you know the visit is complete and the home is secure.
Do you supervise or inspect the work?
We're a household concierge, not a licensed contractor or inspector. We provide access and a trusted presence, and report back what we observe.